DJI Air 3 Care Refresh 1-Year Plan

Comprehensive protection for dji products

DJI Care Refresh Plan is a comprehensive and reliable protection plan specifically designed to safeguard DJI products against a wide range of unforeseen damages and natural wear. This plan offers extensive coverage for various types of accidents, such as collisions, drops, and water damage, ensuring that your DJI equipment remains in optimal condition. Additionally, DJI Care Refresh provides extra benefits such as fast replacement units, factory service, and repair discounts, allowing you to enjoy your drone experience without worry. With DJI Care Refresh, you are assured of maximum protection and peace of mind when using your DJI products.

* To ensure that your aircraft can take advantage of the flyaway replacement service, you must first bind your DJI account and device to the aircraft through the app. The flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.

Replacements

For an additional replacement fee, you can have your damaged product replaced in case of an accident. Replacement products are brand-new or equivalent to brand-new in terms of performance and reliability.

Save time with the express option

This option allows you to skip the damage assessment and quotation process. A DJI service center will send you a replacement product as soon as they receive your damaged product.

Official Warranty, Guaranteed Quality

During the DJI Care Refresh service period, the main parts remain covered by the official warranty, providing extended protection for your product.

* Please refer to the Terms of Service for specific parts.

Free Shipping

DJI will cover all shipping costs for both returning a product and for replacement services at all times.

Exclusive Service

DJI Care has dedicated technical service channels for support, including online chat and phone assistance. Your requests will be forwarded to these DJI Care service channels to provide you with prompt replacement solutions.

* For DJI Care Refresh service, please go to the support page on DJI's official website.

Two options for full protection

1-Year Plan

2-Year Plan

Terms

It is important to emphasize that DJI Care Refresh can only be purchased and registered with a new purchase, or within 48 hours after the first activation of your DJI device. Once the code is activated, cancellation is no longer possible. This provides a dependable way to protect your investment and have peace of mind while using your drone.